Terms & Conditions

We organize tours for individual travellers as well as groups. These last approximately 7 days, but we do also long weekends. The maximum number of people in a group is 16. We organize the tour, you just have to get to Tallinn Airport or Tallinn Port, where our guide will come and meet you.

Have a look at our available tours here. It is important that if you can`t find among these tours the one you`re looking for, contact us and ask for a personal offer! Our team consists of professional game wardensfrom all over Estonia who can help accommodate all your special requests.

Before booking, you should definitely read the booking conditions. If you have any questions, don`t hesitate to contact us by phone or email.

Booking and payments

When you have chosen the suitable trip then contact us by pressing the button request a quote. And we will specify your wishes. If the offer is suitable to You then we want 20 % deposit. The rest of the cost of the holiday must be paid 10 weeks prior to the trip. The 20% deposit is not refundable if the tour is cancelled by you.

Security

We will never share or sell personal or financial information with or to any third party organizations.

The transfer of card data takes place through the server of the Card Centre of Banks Ltd, and there is always a secure connection between you and the Card Centre of Banks. To guarantee the security of any data transfer, 128-bit encrypted Internet traffic (SSL- Secure Socket Layer security protocol) is used between the client and E-Commerce Payment Gateway, and the data moving between the trader and Payment Gateway is electronically signed, which in turn eliminates the possibility that third parties could either intercept or alter this data. The trader has access to the reporting of card transactions, but has absolutely no access to the full number of the card.

Cancellations and changes

If you wish to cancel your booked trip, we recommend you to let us know as quickly as possible.

We will cancel costs if you cancel: more than 50 days deposit (20%), 50–15 days before departure 50% of total tour cost, 15 days or less before departure 100% of total tour cost. If we cancel the tour, you will be refunded the full sum. This does not apply in cases of force majeure. Force majeure means any events which we could not, even with all due care, foresee or avoid. Such events may include war or threat of war, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Technical Details

Tour difficulty rating

Easy- with a few walks and climbs. Intermediate- longer walks of upto 2 km. Hard – walking longer distances than 4 km and on difficult terrain.

Accommodation

Accommodation is always included in the total cost of the tour. Hotels used in larger towns are at least tourist class, and usually first class. When choosing the hotel, we make our decisions based on the following: its location, friendliness, what it offers, and if possible, whether it is environmentally-friendly. Some hotels where our visitors stay overnight, have received the Green Key. In rural areas, the hotels are the best in the area. Rooms are twin rooms with ensuite bathroom.

If you wish to have a single room, you must pay extra.

Food

Food is always included in the total cost. Three meals per day. Lunches and sometimes also breakfasts are not eaten in the hotel. If the weather allows it, lunches are always organized in a farm yard or nature and are mostly prepared by a local farm hostess.

Insurance

We recommend insuring your trip which also guarantees health insurance.

Visas and flights

We are not responsible for organizing visas and booking flights. All clients are responsible for booking their own flights and buying their own visa if necessary. Most European citizens do not require a visa to travel to Estonia.

Estonian currency

EUR (since 1st January 2011). There are exchange offices in several hotels, in the Port of Tallinn, at the airport, the railway station and many other places. There are many cash machines in cities, but take cash for travel in the countryside.

Special requests

Should you have any special requests such as dietary requirements, allergies, etc., please let us know in advance as quickly as possible.

Also, if you have medical problems or a disability we should know of, let us know prior to the tour.